I have a multi-faceted relationship with Google.

I use many Google products.  I’m a Google stockholder.  I’m a Google publisher (of AdSense ads)–likely bigger than most.  I’m a purchaser of Google AdWords.  So, in two different ways, I’m a revenue source for Google.

Given all of that, I’m enormously frustrated with Google.  I’m frustrated with the nearly total lack of communication with Google, the unpredictability of revenue streams from Google, and I’m frustrated that my Google stock could be worth so much more if Google behaved maturely rather than as a self-centered, egotistical teenager.

Like many others, I’ve found my Google revenue stream completely unpredictable.  I’ve had revenues decline by 90% for no apparent reason, stay there for a month or so, and then return to their previous levels.  Google provides no help or guidance as to why such an event occurs or how to deal with it.

The Google products (desktop search, etc.) are great ideas that are incredibly unreliable and which have a fatally broken support mechanism.  I’ve given up using most of these products because they simply don’t work.

So Google, please start behaving more like a real business so that my Google stock goes up and my frustration level from working with you goes down!

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